Join Our Team – Vice President of Residential Property Management

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Vice President of Residential Property Management

Multi-Family Real Estate

Department:  Residential Property Management

Reports To:  Principal/President of Schafer Richardson

FLSA Status:  Full-Time, Exempt

Summary:

Schafer Richardson, LLC (SR) has been recognized for planning, developing, and strengthening our communities through a full-service real estate experience since 1995. We provide quality investment, development, construction, leasing, and management services to our commercial and multifamily real estate portfolio.

The Vice President (VP) of Residential Property Management is responsible for overall management operations and leasing efforts of multiple affordable, LIHTC, and Section 8 residential properties as well as multiple market rate properties. To be effective in this position, the VP of Residential Property Management must use leadership skills to drive revenue, maximize profits, and ensure quality. In addition, the VP of Residential Property Management is responsible for achieving profitability objectives, asset preservation, resident satisfaction, and positive employee relations to deliver excellent customer service and satisfaction in representing the Schafer Richardson brand.

Essential Duties and Responsibilities included below.  Other duties may be assigned, as necessary.

OPERATIONS & FINANCIAL MANAGEMENT:

  • Achieve overall profitability objectives of the portfolio and the firm.
  • Develop yearly operating budgets/forecasts and provide reports and updates to Principal/President and investors and deliver within established deadlines.
  • Provide monthly variation reports of income and expense line items that are significantly over/under budget.
  • Prepare and submit monthly financial statements, leasing and operational reports, annual budget, and property condition
  • Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments.
  • Provide a 5-year capital plan for properties for all items that will require repair or replacement outside of normal day to day
  • Partner with Asset Management and Development teams to provide effective analysis and reporting to all investors and lenders.
  • Review and authorize contracts, purchase orders, repairs, maintenance, and replacement projects submitted by Regional Property Managers.
  • Create and approve monthly financials, mid-year cam reconciliations, annual reconciliations, and other reporting functions.
  • Oversee the tax protest account for each property in the portfolio.
  • Provide Capital improvement recommendations for each property.
  • Monitor expense management and procurement of services.
  • Ensure property closeout process is completed on time and ownership financial reports are accurate.
  • Manage the collaborate with Schafer Richardson Legal, Compliance, Marketing, Asset Management, Development, Accounting, and other departments as necessary to adhere to contract requirements.

LEASING:

  • Overall responsibility for meeting occupancy targets for each property.
  • Provide leadership to Regional Manager to ensure lease-up and stabilization of new development projects.
  • Promote the importance of leasing properties in the muti-family portfolio.
  • Approve leasing projections, record leasing transactions, and department reporting.
  • Achieve appropriate level of occupancy and rental rates to maximize NOI on the Mult-family portfolio.
  • Work closely with Marketing to plan and develop effective marketing strategies.
  • Ensure leasing techniques are effective in obtaining closure, follow up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
  • Monitor and ensure leasing compliance with applicable Affordable Housing program(s).
  • Coordinate with Compliance team to ensure lease files, initial certifications, and recertifications are timely and accurate.

PERSONNEL MANAGEMENT:

  • Supervise the Regional Property Mangers in the day-to-day operations of properties.
  • Direct the operations, maintenance, and administration for each property.
  • Ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with training benchmarks
  • Provide leadership to the team by interviewing, hiring, training, and managing performance in accordance with Company policies and business practices.
  • Make appropriate staffing and salary recommendations to Principal/President.
  • Mentor, coach and train team for Present a positive, helpful attitude when interacting with co-workers and customers.
  • Ensure adherence to company policies and practices by effectively enforcing them across all levels of the department.

GENERAL FUNCTIONS:

  • Coordinate, plan review, and approval for construction work with tenants, supervise landlord and tenant contractors, and ensure compliance with risk management and safety
  • Obtain, review, and negotiate scope of work descriptions, service agreements, and business contracts to provide quality-control, and oversight while implementing cost-containment initiatives, measures of compliance and contract
  • Maintain files and written records and prepare professional written correspondence with tenants, vendors, and
  • Perform regular inspections of the building exterior and interior including tenant areas and implement compliance with code, local, state, and federal ordinances, and company or building policies and
  • Review and provide approval for financial operations for the property including coding bills, overseeing accounts payable and receivable, and tenant rent
  • Provide expertise to both acquisitions’ due diligence team and development team.
  • Ensure company policies and practices are followed to comply with local laws and regulations and to protect the company reputation and the Schafer Richardson brand.
  • Provide leadership and direction to each site by establishing goals and objectives. This includes setting metrics to measure whether goals and objectives have been met.

EDUCATION/EXPERIENCE:

  • Bachelor’s degree in real estate, finance, or accounting.
  • 8 or more years of asset / portfolio management experience.
  • 5 or more years of successful LITCH / Affordable Housing experience.
  • Multi-family real estate investment analysis experience.
  • Knowledge of national multi-family real estate trends and capital markets.
  • Active in the real estate industry.  Have/build relationships.

KNOWLEDGE, SKILLS, AND OTHER ABILITIES:

  • High integrity and operates with a sense of urgency, and understanding of the organizations’ needs.
  • Capability of negotiating skillfully and create consensus in challenging situations with internal and external stakeholders
  • Ability to be outgoing, straightforward, self-assured, and one who shares information readily, listens actively, and respects the abilities of others
  • Promote and foster an environment that support confidence and consistency with principals, executive team, board members, and staff who are culturally diverse
  • Capacity to allocate and effectively use information, personnel, time, and other resources necessary to meet changing priorities and deadlines
  • Ability to identify and resolve problems.
  • Juggle competing priorities and work under pressure to meet demanding response times, all while paying strict attention to detail.
  • Create and sustain an organizational culture which encourages others to provide the quality of service essential to high performance
  • Strong analytical skills (both quantitative and qualitative).
  • Robust risk assessment skills.
  • Excellent verbal and written communications skills to present to and work with senior management, internal departments, and investors.
  • Self-motivated team player who balances independent thinking with the execution capabilities and core competencies of the organization.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee in this position must frequently communicate with employees and must be able to exchange accurate information in these situations. While performing the duties of this job, the employee must be able to remain in a stationary position 50 percent of the time.  The employee constantly operates a computer and other office productivity machinery (i.e., a computer, copy machine, and computer printer. In addition will occasionally lift and/or move up to 15 pounds and occasionally moves about inside the office to access computer equipment in different office locations.  A valid driver’s license and automobile are required.

TRAVEL: 50% daily local travel to Residential Property portfolio.