We’re Hiring – Maintenance Technician (Multi-Family Real Estate)
Posted Under: News
Multi-Family Real Estate
Department: Residential Property Management
Location: Multiple Sites
Reports To: Community Manager
FLSA Status: Full-Time, Non-Exempt
Schafer Richardson, LLC is a real estate investment company providing development, management, leasing, and construction services to its commercial and multifamily real estate portfolio in the Upper Midwest.
The Community Manager has the lead role in all aspects of apartment community’s day-to-day operations including marketing and leasing, administration, customer service, maintenance, and caretaking. They are tasked with maintaining the physical asset while striving to improve the financial performance of the property in accordance with the goals set forth in the annual operating budget.
The Maintenance Technician must be open to any duty assigned by the Community Manager and the specific schedule requirements they establish.
DUTIES AND RESPONSIBILITIES include the following. Please note, the job description is not intended to be all encompassing. Other duties may be assigned as necessary for effective operations.
Types of Maintenance Repairs (not a complete list) – The Maintenance Technician is responsible for inspecting, testing, troubleshooting, and repairing or services, if possible.
- Residential plumbing repairs & installation – sinks, faucets, toilets, tub & shower fixtures, flex supply lines/shutoffs, PVC drain lines, PEX supply line repairs, limited copper piper repairs
- Electrical repairs & installation – basic items such as switches, outlets, lighting, ceiling & exhaust fans, garbage disposals
- General repairs & installation – cabinets and countertops, drawers and shelves, doors and locks, window/patio door hardware & coverings
- General carpentry – including basic framing, baseboards & casings, doors, closet doors, drywall installation & repair, painting
- Appliances – stoves, dishwashers, garbage disposals, overhead stove hoods, washer/dryers, microwave ovens (if present) , non-refrigerant repairs of air conditioners and refrigerators
- Refrigeration troubleshooting, with repairs or servicing permitted by properly licensed techs that possess the required recovery equipment
- HVAC systems – apartment all-in-one HVAC units (MagicPak), roof top common area heating and cooling units (non-refrigerant repairs only), familiarity with central hot water boiler and radiant heat fixtures helpful but not required
- Domestic hot water – residential unit and commercial heaters, boilers, and storage tanks
- Pool & spa mechanical systems, including heaters, sand filters, chemical systems and related pumps and plumbing
- Electronic access and safety, systems – fob entry systems, intercoms, fire and security alarms and camera monitoring systems
- Underground garage systems – overhead garage doors, air make-up units and related control systems (sensors, venting, motors)
- Emergency back-up generators (gas powered electricity)
- Fitness equipment, gas BBQ grills
- Basic landscape maintenance and snow & ice removal
- Safely and thoroughly complete all work order repairs in a timely (24 hours is the goal) and professional manner.
- Treat all Residents and guests with courtesy and respect
- Every effort will be made to minimize any disruption or inconvenience to the Resident and leave the apartment cleaner than it was found.
- Resident will be notified in the event additional repairs are required at a later date. Maintenance Technician has the primary responsibility to keep Resident informed.
- Work order system promptly updated with all necessary information to keep Community Manager up to date, facilitate parts or service ordering, and ultimately close the work order.
- Pre-turn maintenance inspections scheduled to determine and plan for needed unit repairs and/or improvements in advance of resident move-out
- Complete necessary repairs in a timely manner to enable prompt move-in by a new resident or to make unit move-in ready for prospective resident showings
- Availability at end of month/beginning of the month, along with some weekend scheduling necessary to facilitate unit turnovers and move-ins
Projects – Minor improvement projects may be required periodically, including common area touch-up painting, kitchen and bath updates, vinyl flooring, ceramic tile floors and walls, and minor general construction, etc.
Maintenance & Mechanical Spaces
- Maintenance Shop
- Shop must be maintained in a clean, organized, and safe condition
- An appropriate and cost-effective inventory of supplies and tools is to be maintained to facilitate efficient completion of work order and emergency maintenance
- All flammable, toxic or dangerous materials will be stored in a suitable location and within an appropriate cabinet if required
- Shop is to be locked at all times when not occupied and all high value items (tools, keys, specialized supplies) will be out of sight and locked in a secure container
- Pool & Spa Mechanical Rooms
- Maintained in a clean, organized and safe condition
- Chemicals are stored safely in appropriate containers and as required by any applicable requirement
- Boiler Rooms (if applicable)
- Inspect and maintain heating system boilers on a daily basis and record data as required in Boiler Log
- Maintain the boiler rooms in a clean, safe condition, making sure that no inappropriate items are stored in the room
- Other mechanical or storage spaces (elevator, electrical rooms, data rooms, etc.)
- Spaces will be clean, organized, and safe
- Items retained will be of some foreseeable use in the near future and any “junk” will be disposed of as soon as possible.
After Hours Emergency On-Call – all maintenance techs are required to participate in the on-call rotation with maintenance techs from other company properties. Employee must be able to respond to any call within 5 minutes and physically reach the property within 30 minutes. If employee is unable to effectively resolve the matter, they are to immediately contact the Community Manager. Emergency maintenance calls may include but are not limited to:
- Only toilet in Unit not flushing (manually with a bucket of water is acceptable) and no reasonable alternative is available (common area bathroom, nearby vacant unit, etc.)
- Gas leaks
- Water leaks (domestic water, heating system, roofing, ground water, etc.)
- Lack of sufficient heat – unit has or may be reasonably expected to fall below 68° from October through April (common city ordinance requirement)
- Cannot secure an entry door or window/patio door that is a possible point of ingress (i.e. first floor)
- Loss of air conditioning during hot weather that could significantly impact a vulnerable individual due to age or health conditions
- Building or common area breakdowns (elevator, common garage doors, fire alarm system, entry systems, loss of electrical service not related to utility disruption, etc.)
- Unit or building fires
- Any condition or situation that threatens the health and safety of Residents and staff, or building integrity
- Meet with Property Manger each morning
- Participate in community events
- Attend required training sessions for safety, boilers, pools, fair housing, harassment and other industry related topics
- Obtain and renew required licensing
Supervisory Responsibilities – None
Knowledge & Skills Required
- Valid driver’s license and vehicle insurance to drive site as needed and off-site work activities.
- Boiler License, Special Class minimum, to be obtained within 3 months of the first day of employment, or the start of the heating season, whichever is sooner. If employment begins during the heating season, the employee must obtain a boiler license as soon as possible.
- Pool Operators License (CPO) – to be obtained within 3 months of the first day of employment, or the start of the summer outdoor pool season, whichever is sooner. If employment begins during the summer outdoor pool season, or if the property has indoor pools or spas, the employee must obtain the CPO as soon as is possible.
- Possesses and is able to use basic hand tools (hammer, screwdrivers, pliers, wrenches, etc.) and small power tools (cordless drill, circular saw, skill saw, sander, etc.) necessary for general repair and construction. Able to operate medium to large power tools and snow removal equipment.
- Understanding and aptitude for repair or replacement of general mechanical items, basic appliances, plumbing fixtures and pipes, electrical fixtures and wiring, HVAC systems and general carpentry, drywall and painting.
- Understanding of state statutes and fair housing laws applicable to multi-family communities and property management companies
- Physical fitness for continuous walking, bending, twisting/turning, climbing stairs or ladders, reaching, pushing, pulling, handling and lifting up to 50 lbs. to perform maintenance duties.
- Personal owned vehicle for transportation to various sites.
- Must possess a valid driver’s license, acceptable driving record, and the state mandated level of insurance.
- 8 hours per day
- 7:00 AM – 7:00 PM flexible schedule based on employee’s needs
At Schafer Richardson, our team works hard every day to ensure that our customers, clients, and tenants receive the highest level of services available. Customer service and client satisfaction are our primary goals. If you believe your skills and experience are aligned with our team and this opportunity providing variety, challenge, and professional development, please send your cover letter, resume, and salary requirements to:
Attn: Human Resources
900 North Third Street,
Minneapolis, MN 55401